This Privacy Policy applies to visitors, registered users and account holders who interact with:
This Policy does not apply to third-party websites linked from our website.
We may collect information you provide directly, including:
Additional information may be requested when required for account verification, security or compliance checks.
When you access the website or platform, we may collect:
This information helps us understand how our services are used and identify technical or security issues.
We may use personal information to:
We may also use your contact details to send marketing communications where you have agreed to receive them.
Personal information and documents submitted during the Know Your Customer process may be used to:
Verification information may be reviewed by approved service providers working on our behalf.
Where applicable, personal information may be processed based on:
We may rely on consent when sending marketing communications or using optional cookies.
You may withdraw your consent at any time.
Some information is required to register an account, provide platform access, process transactions and respond to requests.
We may process and retain information where required for identity verification, fraud prevention, financial crime monitoring or other legal obligations.
We may use information to operate the website, protect accounts, investigate suspicious activity and improve our services.
We may share personal information with service providers that assist with:
These providers may only use information for the services they perform on our behalf.
Personal information may be disclosed where required by law, regulation, court order or a valid request from a government or law enforcement authority.
Information may be transferred as part of a merger, sale, restructuring or transfer of business assets.
Any new owner will remain responsible for handling personal information in accordance with applicable privacy requirements.
Deposits and withdrawals may be processed by banks, card providers or payment service companies.
Langston Wealth may receive information such as:
Complete card or banking credentials may be handled directly by the relevant payment provider.
Personal information is retained only for as long as needed to:
Some account, payment and verification records may be retained after an account is closed.
Information that is no longer required may be deleted, anonymised or securely archived.
Depending on your location, you may have the right to:
Some requests may be limited where information must be retained for legal, security or compliance purposes.
You may receive platform news, market updates or promotional messages where you have agreed to receive them.
You can stop marketing emails by:
Account, security and transaction messages may still be sent because they are required for the operation of your account.
Cookies and similar technologies may be used to:
You can control or disable cookies through your browser settings.
Disabling essential cookies may affect login access or the operation of certain website features.
We use reasonable technical and organisational measures to protect personal information against:
Measures may include encryption, restricted access, account monitoring and secure storage systems.
No online system can provide complete protection, and users remain responsible for securing their passwords, email accounts and devices.
Personal information may be processed or stored in countries outside your place of residence.
This may happen when service providers, technology systems or support operations are located internationally.
Where required, safeguards are used to protect information transferred across borders.
The website may contain links to third-party websites, platforms, payment providers or other services.
Langston Wealth does not control how those third parties collect or use personal information.
You should review the privacy policy of any external website before submitting personal details.
The website and services are not intended for persons under 18 years of age.
We do not knowingly collect personal information from children. If such information is identified, reasonable steps will be taken to delete it.
This Privacy Policy may be updated when:
The revised version will be published on this page with an updated revision date.
Questions, requests or concerns about this Privacy Policy can be sent to:
Email: support@langstonwealth.com
When submitting a privacy request, include enough information for us to identify the relevant account or communication.
We aim to respond to all privacy-related enquiries within 30 days. More complex requests may require additional time, and we will let you know the expected response timeframe.
