This Know Your Customer (“KYC”) Policy explains the identity verification procedures used on our platform and the measures applied to support anti-money laundering (“AML”) and counter-terrorist financing (“CTF”) requirements. By registering for an account, submitting verification documents or using our services, you agree to the checks and procedures described in this Policy.
Langston Wealth applies KYC procedures to:
KYC checks may be required before an account is activated and may continue throughout the customer relationship.
Langston Wealth applies identity verification, screening and account-monitoring procedures in line with the requirements relevant to its services and the jurisdictions in which customers are accepted.
These procedures may be updated to reflect changes in:
Langston Wealth may request additional information where it is considered necessary to complete a compliance review.
This Policy applies to individuals and entities that:
Verification requirements may differ depending on the type of customer, account activity, location and level of risk identified during the review.
Individual customers may be asked to provide:
The information entered during registration must match the documents submitted for verification.
Corporate and organisational customers may be asked to provide:
Langston Wealth may verify both the organisation and the individuals who own, control or act on its behalf.
Accepted documents may include:
The document should be current, clear and show the customer’s full name, photograph, date of birth and document details.
Accepted documents may include:
Proof of address may need to be issued within a recent period and must show the same name and address provided during registration.
Depending on the review, Langston Wealth may request:
Submitting a document does not automatically mean that verification has been completed.
The KYC process may include the following stages:
The customer enters personal or business information during registration.
Requested documents are uploaded through the available verification channel.
The submitted information is checked for consistency, validity and authenticity.
Customer details may be screened against relevant sanctions, politically exposed person and risk databases.
More information may be requested where documents are unclear, expired, incomplete or inconsistent.
The account may be approved, restricted, declined or held for further review depending on the information available.
Processing times vary. Reviews may take longer when additional documents or manual checks are required.
A politically exposed person, or PEP, is someone who holds or has held a prominent public position, as well as certain close family members or associates.
Being identified as a PEP does not automatically prevent a person from opening an account. It may, however, lead to:
These measures are applied because some public roles may carry a higher exposure to financial crime risk.
Langston Wealth may apply enhanced due diligence when a customer, transaction or account presents a higher level of risk.
Additional checks may be required in connection with:
Enhanced due diligence may continue for as long as the account remains active.
KYC does not end when an account is opened.
Langston Wealth may continue to review:
Customers may be asked to update documents or explain account activity at any time.
Funding methods may be subject to identity and ownership checks.
Langston Wealth may require that:
Payment reviews are intended to protect account holders and reduce unauthorised or unlawful transactions.
An account may be restricted, suspended or closed when:
Restrictions may affect deposits, withdrawals, trading access or account administration.
Where appropriate, activity may be reported to the relevant authorities without prior notice to the customer.
Customers are expected to:
Providing false information or attempting to bypass verification may result in account restrictions or closure.
KYC information is handled in accordance with the Langston Wealth Privacy Policy and applicable data-protection requirements.
Measures may include:
KYC information is not collected for unrelated marketing use.
Langston Wealth may use approved third-party verification or screening providers where required to complete identity and compliance checks.
Verification documents, account information and compliance records may be retained after an account is closed where required for legal, regulatory, security or dispute-resolution purposes.
Retention periods may vary depending on the type of record and the applicable requirements.
Langston Wealth may revise this KYC Policy when:
The current version will be published on langstonwealth.com with an updated revision date.
Questions about identity verification, requested documents or the status of a KYC review can be sent to:
Email:support@langstonwealthmail.com
When contacting support, use the email address linked to your account. Do not send passwords, authentication codes or complete payment-card details.
By registering, submitting documents or continuing to use Langston Wealth services, you confirm that:
Completion of KYC does not prevent Langston Wealth from requesting updated or additional information later.
